Layanan Training

GALERI TRAINING

Kami menyediakan berbagai program baik dalam bentuk training, coaching maupun consulting yang sangat dibutuh oleh organisasi, berikut program yang kami kembangkan :

Service Excellent

  1. Pelayanan pelanggan
  2. Prinsip dasar pelayanan pelanggan
  3. Communication skill for Customer Service
  4. Body Language and attitude
  5. Komunikasi verbal dengan pelanggan
  6. Komunikasi non verbal dengan pelanggan
  7. Bertatap muka dengan pelanggan
  8. Bertelepon dengan senyuman
  9. Membangun kecerdasan emosi melayani pelanggan
  10. Effective Handling Complain Technique
  11. Siap menjadi frontliner sukses
  12. Frontliner yang siap diukur

Public Relations and Marketing skill

  1. Business Presentation skill
  2. Professional Public Speaking
  3. Professional Negotiation Skill
  4. Sales Communication Skill

Personal Development

  1. Spiritual Motivation Training
  2. Character Building
  3. Wiraga dan ekspresi suara
  4. Etika dan Sikap
  5. Kepribadian
  6. Kekuatan Pikiran
  7. Komunikasi dan pengungkapan diri
  8. Interaksi sosial (Interpersonal skill)
  9. Personality Development
  10. Professional Image and Beauty Class
  11. Self Concept and Believe System
  12. Professional Body Language

Organizational Development and Managerial skill

  1. Developing The Dream Team
  2. Managerial Communication Skill
  3. Bassic Managerial Skill
  4. Problem Solving and decision making
  5. Visi kepemimpinan
  6. Karakter pemimpin
  7. Fungsi dan peran pemimpin
  8. Membangun Team Work
  9. Public Speaking
  10. Komitmen seorang pemimpin
  11. Coaching mastery
  12. Manajemen rapat
  13. Manajemen organisasi

Human Capital Development Stratgic

  1. Organization Strategic Planning
  2. Corporate Phylosophy (Belief, value and Culture )
  3. Human Resourcess Development
  4. Job Analysis
  5. Workforce Planning and Employement
  6. Salary and Rewards Management
  7. Employee and labour relation
  8. Recruitment and Asessment service
  9. Performance Management